Privacy Policy

Rural Water Management Solutions (KE)
Last Updated: [June 24, 2025]

Privacy Policy

1. Introduction

At Rural Water Management Solutions (KE) (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of data:

• Personal Information: Name, email address, phone number, location, and any information voluntarily provided via contact forms or service sign-ups.

• Usage Data: IP address, browser type, device type, pages visited, and time spent on the site.

• Cookies: Small data files to enhance user experience and analytics.

3. How We Use Your Information

Your data is used to:

• Provide and maintain our SMART water services.

• Respond to inquiries and support requests.

• Improve user experience and system performance.

• Comply with legal and regulatory obligations.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your data with:

• Trusted service providers to facilitate operations.

• Government authorities if legally required.

• Partners involved in Public-Private Partnerships (PPPs), under confidentiality agreements.

5. Data Security

We implement secure protocols and advanced IT solutions to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access the personal data we hold.

• Request corrections or deletions.

• Withdraw consent at any time.

• Opt-out of communications.

To exercise these rights, contact us at: info@ruralwater.co.ke

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to this Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for any changes.